Frequently Asked Questions

  • Are your Therapist registered and do you direct bill?

    Yes all of our Massage Therapist are registered with NHPC and can be used with any insurance plan. However please check with your personal insurance plan to make sure you are aware of their coverage. We do not direct bill to insurance companies but do give receipts with all billing information provided.

  • How do I book with a specific Therapist on-line?

    Once you have chosen a location and the type of service you require you will get to the calendar page. At the top of this page there is a Show Availability for section, hit the arrow bar and select a Therapist. Once you select a specific therapist the calendar will just show the availability for that Therapist.

  • What happens if the doors are locked at the studio?

    When the doors are locked it usually means your Therapist is in with a client and there is a yoga class in session. Your Therapist will be out as soon as possible to let you in.

  • Where are you located?

    Both Balance Massage locations are located out of Moksha Yoga Edmonton. If you come in the front door of the Yoga studio your therapist will be there waiting for you.

  • Can I book a massage for two people at the same time?

    No, both of our locations only have enough room for one Therapist and one client at a time.

  • What are you prices?

    All prices are listed on the web page under “Services”.

  • Where can I park on the west end ?

    Parking is available along side the building anywhere marked 2 hour parking. Also in the residential area. Please DO NOT park in the New West parking lot or anywhere marked Remead Parking.